 Training Resources | ||
   
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Customer Service
A: Audio tape |
Number | Title |
| A1177 | Building A Customer Driven Organization/Manager's Role 1 |
| A1178 | Building A Customer Driven Organization/Manager's Role 2 |
| A1179 | Building A Customer Driven Organization/Manager's Role 3 |
| A1180 | Building A Customer Driven Organization/Manager's Role 4 |
| A1208 | T.L.C. for V.I.P.S |
| A1209 | T.L.C. for V.I.P.S |
| A1210 | T.L.C. for V.I.P.S |
| A1211 | T.L.C. for V.I.P.S |
| B1039 | The Spirit to Serve/ Marriott's Way |
| B1043 | Customer Satisfaction |
| B1044 | Customers for Life |
| B1058 | Employees Customer Service Handbook |
| B1168L | Quality Customer Service |
| B1192 | Service America |
| B1193 | Service Edge |
| B1216 | Telephone Courtesy & Customer Service |
| B1223 | Thirty Six Ways To Improve Customer Relation |
| T1080 | Telephone Fundamentals I |
| T1080 | Telephone Fundamentals II |
| T1376 | Service - Creating Moments of Magic |
| T1376 | Re-Thinking Service |
| T1377 | Upside-Down Selling |
| T1377 | Customer Service: You're In ControL |
| T1378 | The Attitude of Servitude |
| T1379 | IMPACT Customer Care System |
| T1380 | Building Customer Relationships |
| T1380 | Service Excellence |
| T1381 | Customer Service Excellence |
| T1382 | Customer Service Lessons |
| V1017 | How To Be Customer Service Driven |
| V1018 | Your Competitive Edge |
| V1019 | Customer Service Skills & Techniques |
| V1069 | Customers First |
| V1071 | How To - Exceptional Cust. Service 1 |
| V1072 | How To - Exceptional Cust. Service 2 |
| V1087 | Selling With Service |
| V1106 | How to Keep Your Customers |