 Training Resources | ||
   
|  |
Circulation
A: Audio tape |
Number | Title |
| V1003 | 5 Steps To The Resale |
| V1004 | Right Touch For Irate/Dissatisfied Cust. |
| V1005 | Communicating Your Best Image |
| V1006 | Feature/Benefit/Save Technique |
| V1007 | Business You're In |
| V1008* | Maximizing Single Copy Sales |
| V1009 | Talking With Professor Chisholm |
| V1010 | Customer Service Strategies - Learning ABC's |
| V1036 | Customer Service |
| V1037 | Crewing / Circulation |
| V1046 | Providing Superior Customer Service Part II |
| V1063* | Building Subscriber Loyalty |
| V1073 | Price and Profitability Management |
| V1077* | Pre-Authorized Monthly Payment to Increase Subscriber Retention |
| V1079 | Promoting and Retaining Subscribers |
| V1089 | Selling Newspapers as Brand Building Vehicles |
| V1099 | Customer Service |
| V1104 | Power of Circulation Customer Service |
| V1105 | Circulation and the Law |
| V1115 | Promoting Home Delivery |
| V1116 | Promoting Single Copy in the 90's |
| V1119 | Facts and the Background to Alternate Delivery |
| V1121 | Keys to Getting Started Alternate Delivery |
| V1122 | Managing Time and Stress in the 90's |
| V1125 | Marketing the Newspaper in the 90's |
| V1126 | Selling Model and the Approach |
| V1127 | From Mailroom to Alternate Delivery |
| V1135 | Final Review |
| V1139* | Customer Service: How Do You Measure Up? |
| V1142 | Single Copy Merchandising |
| V1143 | Promoting Single Copy |
| V1145L | How to Sell: Presentation_ close and handling |
| V1150 | Alternate Delivery and the AE |
| V1151 | Opportunities in a changing Marketplace |
| V1184 | Managing Circulation's Evolution: Retention Builders |
| V1197 | Database Management |
| V1202 | Realities of Alternate Delivery |
| V1203 | Promotion and Marketing for Profit |
| V1242L | District Manager Training I |
| V1245 | District Manager Training II |
| V1250 | Organizational Shifts |
| V1264 | Managing Your Postal Affairs |
| V1282 | Managing home Delivery: Getting back to Basics |
| V1283 | Single Copy Management: Sellouts vs. Returns |
| V1284 | Single Copy Management: Technology |
| V1334* | Churn and Retention: Winning the War_ Where's the Battle |
| V1337L | Let's Sell Some Newspapers: In the Driveway_ on the Porch_ In the community |
| V1339* | Through the Looking Glass: Building Dealer Relationships |
| V1345* | Alice in Wonderland: Marketing and Promoting single copy |
| V1359 | SIC Reports for Single Copy |
| V1360 | Leveraging Newspaper Assets: An Up Close Look at the Media Consumers Rely On |
| V1365* | Circulation: A Recipe for Success |
| V1371*L | Reducing Subscriber Churn |
| V1382* | How a Customer Service Culture Can Have a Positive Impact on Churn |
| V1386* | Partnerships with Retailers/Circ |
| V1403* | Community Image and Community Relationships |
| V1404* | Carrier Recruitment_ Training and Retention |
| V1405* | Marketing's Multiple Roles in Subscriber Retention |
| V1425* | Single Copy Merchandising |
| V1429* | Single Copy Marketing and Sales |
| V1434* | Reducing Churn & Building Loyalty Through Branding |